CARRIER REPRESENTATIVE Job at Warren Transport, Inc., Waterloo, IA

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  • Warren Transport, Inc.
  • Waterloo, IA

Job Description

Summary

The Specialized Logistics Carrier Representative is responsible for enhancing and increasing the carrier/shipper base for WSL through customer service, dispatch, and booking loads. He/she will contact existing, inactive, or potential carriers to secure shipments for current and future customer requirements; evaluate and maintain a carrier base in the data system on an ongoing basis; and maintain updated information on all available shipments.

Duties and Essential Job Functions

• Negotiate rates with logistics providers, entering and recording all terms and conditions of shipment agreements.

• Attract and retain qualified carriers and logistic providers.

• Qualify new customers/shipments, matching WSL requirements with carrier’s needs and profile.

• Respond to customer request for service and resolve customer issues.

• Communicates with the operations team on load status and problems that may arise.

• Manages a book of business in excess of a million dollars annually.

• Performs other duties, tasks, or responsibilities as assigned.

Education and Experience

• High School Diploma or equivalent; Associates Degree, or equivalent work experience.

• Excellent communication skills, verbal and written.

• Strong problem solving and negotiating skills.

• Customer service orientated.

• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.

• Proficient computer and internet skills.

Summary

The Specialized Logistics Carrier Representative is responsible for enhancing and increasing the carrier/shipper base for WSL through customer service, dispatch, and booking loads. He/she will contact existing, inactive, or potential carriers to secure shipments for current and future customer requirements; evaluate and maintain a carrier base in the data system on an ongoing basis; and maintain updated information on all available shipments.

Duties and Essential Job Functions

• Negotiate rates with logistics providers, entering and recording all terms and conditions of shipment agreements.

• Attract and retain qualified carriers and logistic providers.

• Qualify new customers/shipments, matching WSL requirements with carrier’s needs and profile.

• Respond to customer request for service and resolve customer issues.

• Communicates with the operations team on load status and problems that may arise.

• Manages a book of business in excess of a million dollars annually.

• Performs other duties, tasks, or responsibilities as assigned.

Education and Experience

• High School Diploma or equivalent; Associates Degree, or equivalent work experience.

• Excellent communication skills, verbal and written.

• Strong problem solving and negotiating skills.

• Customer service orientated.

• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.

• Proficient computer and internet skills.

PI0d121c9301db-30492-35196245

Job Tags

Work experience placement,

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