Job Description

Job Description

Job Description

JOB SUMMARY:

Provides security services for Adult High School, property located at 222 East Redwood Street.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provides security coverage for the Excel Center location or other assigned location
• Carries company cell phone while at work so work extension can be transferred during rounds

• Greets visitors and directs them to appropriate location
• Actively deescalates incidents and maintains a calm environment even in stressful situations
• Actively minimizes liability and risk to the company
• Observes individuals departing premises to guard against theft of company property
• Monitors CCTV in Excel Center and other assign locations
• Identifies safety issues at locations and notifies location management of issues in a timely manner; Notates in daily reporting.
• Accurately, timely, and honestly documents events and interactions contemporaneously with detail
• Partners with Excel Center Director on Security matters.
• Manages the access control system for Excel Center and keeps current. Issues identification cards for Faculty and Students.
• Maintains confidentiality and represents the company in a professional manner by keeping the company’s interest at the forefront
• Reports all investigative matters to Loss Prevention & Systems Manager or in their absence to the Director Loss Prevention
• Assist Management in maintaining logs for such things as panic buttons, keys, etc.
• Conducts Facility Inspection Report (FIR) audits via ThinkLP Platform
• Achieves annual goals as defined in review and business objectives.
• Actively maintains working knowledge of company policies and procedures by utilizing ADP and responds to environment per policies.
• Seeks out developmental opportunities and/or educational training and demonstrates ability to apply new training.
• Notifies Management when work systems fail or need repair.
• Records all security related activities and maintains reports, records, evidence, and all other necessary information pertinent to job function and utilizes ThinkLP Platform
• Represents the company in court hearings, as directed.

EDUCATION AND/OR EXPERIENCE:

• High School diploma or equivalent preferred
• One year security officer experience required
• Bilingual preferred (Spanish/English)
• Must have intermediate computer skills

CERTIFICATES, LICENSES, REGISTRATIONS:

• Driver’s license preferred.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Routinely demonstrates the company core values: Accountability, Collaboration, Performance Excellence, Respect and Compassion
• Ability to communicate on the telephone
• Ability to write, read, speak and hear
• Ability to lift over 50 pounds
• Compassion and respect for persons with special needs and the ability to earn their confidence
• Must be able to effectively use a computer, scanner, and printer
• Must have working knowledge of computer programs such as Outlook email, Word, Excel
• Basic report writing
• Ability to partner with employees at all levels in the organization

PHYSICAL REQUIREMENTS:

Medium

Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.

TRAVEL REQUIREMENTS:

Travel is defined as travel to all areas within Goodwill’s territory (Cecil, Harford, Baltimore, Howard, and Anne Arundel Counties, Baltimore City and the entire Eastern Shore of Maryland). In some cases, long-distance travel, including overnights may be required but is typically planned in advance. In some cases, travel may be unplanned.

None

WORK ENVIRONMENT:

Moderate

Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.

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