Job Description

Job Description

Job Description

About Our Company

At Altais, we’re looking for bold and curious clinicians and innovators who share our passion for enabling better health care experiences and revolutionizing the healthcare system for physicians, advanced care providers, patients, and the clinical community. At Altais, we’re building breakthrough clinical support tools, technology, and services to let doctors do what they do best: care for people. We invite you to join our growing passionate team as we change the game for the future of healthcare and enable the experience that people need and deserve. Altais family of companies include Brown & Toland Physicians, Family Care Specialists and Altais Medical Groups.

About Your Team

Are you looking to work with a high performing, fast growing and dynamic IT team? We are 4,000+ physicians, working in over 40 cities throughout California, caring for more than 500,000 patients. If you are passionate about reshaping healthcare and want to work for a mission driven organization where new ideas and innovation are valued, then we would like to meet you.

About Your Work

As an Epic Application Analyst, you will serve as the primary point of contact around day-to-day management of Epic Resolute (employees may specialize across applications / solutions). This role is to be responsible for the coordination and maintenance of the application and provide end-users with support, resolving issues as they arise as well as proactively managing / coordinating with other Epic Application Analysts, business owners, and Epic representatives across teams to create dynamic user focused solution.

You will focus on

• Serve as primary point of contact between IT team and end users, addressing their day-to-day issues and identifying issues to be coordinated across teams when needed.
• Develop an understanding of operational needs to set the direction for the organization's workflows, how applications are currently meeting those needs, and identifying potential problem areas.
• Work collaboratively across Epic teams to generate unique and innovative solutions to address user issues.
• Analyze technical issues associated with Epic software. Identifying and implementing requested changes to the system.

The Skills, Experience & Education You Bring

• Bachelor's degree or equivalent coursework in Computer Science or related field and/or applicable military experience.
• Master's degree or other advanced degree in a related field Computer Science or related field.
• 2+ years professional experience working with Epic applications in a healthcare setting, preferably in an IPA or managed care environment.
• Technically skilled across Epic Resolute Claims and Professional Billing applications.
• Ability and willingness to manage and prioritize multiple assignments or tasks with potentially conflicting deadlines, desire to seek out additional assignments or tasks, and to help others.
• Ability and desire to quickly learn and develop new skillsets in a quick paced environment.
• Strong team building and communication skills, both written and oral with internal and external stakeholders.
• Epic Resolute Professional Billing Certified; Epic Resolute Claims Certified; or Epic Tapestry and additional Resolute Certifications desired.

You Share our Mission & Values

• You are passionate about improving the healthcare experience and want to be part of the Altais mission.
• You are bold and curious - willing to take risks, try new things and be creative.
• You take pride in your work and are accountable for the quality of everything you do, holding yourself and others to a high standard.
• You are compassionate and are known as someone who demonstrates emotional intelligence, considers others when making decisions and always tries to do the right thing.
• You co-create , knowing that we can be better as a team than individuals. You work well with others, collaborating and valuing diversity of thought and perspective.
• You build trust with your colleagues and customers by demonstrating that you are someone who values honesty and transparency.

Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

The anticipated pay range for this role is listed in our salary posting for transparency but may vary based on factors including the candidate’s qualifications, skills, experience, and geographic location. This base pay range is specific to California and can vary based on Bay Area, Metro LA, and Greater California regions which may not be applicable to other locations.

Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our ‘CPRA Privacy Notice for California Employees and Applicants’ to learn how we collect and process your personal information when you apply for a role with us.

Physical Requirements: Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork – Activity level: Sedentary, frequency most of workday.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

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